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San Ramon Dental Excellence

New patients

For new and returning patients.

If it's been a while since your last visit, you're not alone, and you won't be judged. We'll start with a conversation, not a lecture.

or call 925-267-7752
A parent and child in a warm portrait

Your first visit

What to expect.

  1. 01

    A welcome and a tour

    You'll see the office and meet the people who work in it. No rush.

  2. 02

    A conversation about your history

    We'll ask what brought you in, what's worked for you before, and what hasn't. Bring records from a previous dentist if you have them.

  3. 03

    A digital exam

    Digital X-rays and an intraoral camera give us a thorough picture of your oral health — what's present, what's changed, and what may need attention.

  4. 04

    A one-on-one discussion of what we found

    We'll walk through the images together and explain what they show, in a way that lets you form your own view.

  5. 05

    Time to think

    You don't have to decide anything in the chair. Take the plan home if you want to.

  6. 06

    A plan built around your priorities

    Sequenced around what matters to you, at a pace that respects your time and your budget.

Insurance

Working with your plan.

We accept most PPO dental plans. Insurance is filed on your behalf electronically, and the patient portion is collected at the time of service. If you're not sure how your plan applies to a specific treatment, we'll help you find out before anything is scheduled.

Bring your insurance card to your first visit, or send the information to us in advance so we can verify coverage before you arrive.

Financing

When treatment stretches beyond a single visit.

For treatment that goes beyond routine care, we work with CareCredit, which offers extended payment terms for medical and dental expenses. For loyal, uninsured patients, we also offer an in-office financing option so cost doesn't stand between you and the care you need.

We'll walk through the numbers with you before any treatment begins. There should be no surprises when the statement arrives.

What we don't do here

No pressure. No upsells. No surprises.

You will never be pushed into a treatment plan you didn't ask for. You will never be surprised by the bill. And if something you were told at another office feels wrong, you're welcome to bring us the plan and we'll look at it with fresh eyes.

The people who tend to like this practice tend to be the ones who want to understand the reasoning before they consent to anything. That includes children. That includes patients who've been away from a dentist for years.

Ready when you are.

Dental emergency? Call 925-940-8025

© 2026 San Ramon Dental Excellence